Frequently Asked Questions
Q: What is eMedical Lending, Inc. (EML)
A: eMedical Lending is a Healthcare Finance Solutions company. We offer a variety of finance related products and services that include the EML Patient Financing Platform, Merchant Processing, Equipment Loans and Cash Advances.
Q: Is EML a lender?
A: EML is not a lender. EML is a technology solutions company that focuses on finance products and services for medical and dental providers.
Q: What is the EML Patient Financing Platform?
A: The EML Patient Financing Platform is an online lending platform that helps Patients and Providers connect with a network of preferred lenders. Providers use the EML Platform to simplify the submission and tracking of applications to a network of lenders and other solutions. In addition to third party financing there are other unique products available through the platform such as RealSync™ , the eFlex™ Payment Program, and the eRating™ Credit Solution. The platform gives Providers the tools to work with any patient they chose resulting in an increased bottom line.
Q: I am already working with lenders like CareCredit and ChaseHealthAdvance, why should I use the EML Platform?
A: The EML Platform helps streamline the application between different lenders and loan programs. Complete one simple application and submit it to any or as many lenders as you like. Monitor and manage the status of the application with each lender in one place on the Applications Tracker Dashboard.
Q: How much does the EML Platform cost?
A: It is FREE for patients to apply with any lender. Providers must enroll in one of our packages to use the platform. The cost of the platform depends on the package and configuration desired by the Provider. Contact an account manager for exact pricing.
Q: In which industries is the EML Platform available?
A: The EML Platform has lenders and solutions for every medical and dental industry. We currently work in the following industries: Plastic Surgery, MedSpa, Dentistry, Vision Correction, Fertility and Bariatric Surgery and others. If your industry is not listed please contact us to see what solutions are available.
Q: How do I enroll as a Provider?
A: Review the information in the “Provider” section of our website or click register my practice.
Q: How do patients apply?
A: Patients can apply one of three ways either online at our website (Apply Now), from within a Doctor’s office or from the Doctor’s website through customized links.
Q: How do I get more information?
A: To get more information about the lenders and programs that are available in your area please call an account manager at 310-846-0064 or send us a message from the Contact Us page.